Terms & Conditions
This website chinatownbakery.co.uk (“the Site”) is owned and operated by CHINATOWN BAKERY LTD.
The CHINATOWN BAKERY is a limited liability company incorporated in United Kingdom with Registered Number 08183008 and whose Registered Office is of LYNWOOD HOUSE, 373-375 STATION ROAD, HARROW, MIDDLESEX, HA1 2AW.
Our VAT number is GB142869195.
This document is only available in English.
The following constitutes a legal agreement between a visitor (“you”) and us with respect to our website service, the terms of which are set out below. You must be at least 18 years of age to agree to and enter into this Agreement on your own behalf and to register for use of this Site. If you are under 18 but at least 15 years of age, you must present this Agreement to your parent or legal guardian. Children under the age of 15 may not register on this Site, and parents or legal guardians may not register on their behalf.
When registering on our Site or purchasing a Product, by checking the box indicating your acceptance of this Agreement, you represent that (i) you have read, understood and agree to be bound by this Agreement and (ii) you are at least 18 years old, either entering into this Agreement for yourself or entering into it on behalf of your child or a child in your legal care. If you are a parent or guardian entering this Agreement for the benefit of your child, please be aware that you are fully responsible for his or her use of this Site, including all legal liability that he or she may incur. Each registration is for a single user only. We do not permit you to share your user name or password with any other person nor with multiple users on a network. If you do not agree to (or cannot comply with) any of these terms and conditions, do not check the acceptance box when registering on our Site or purchasing a Product and do not attempt to access the Site.
Our Site is established to enable you to chose and purchase products from our Site (“Products) that we offer for sale online.
Accessing Our Site
Access to our Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Site without notice (see below). We will not be liable if for any reason our Site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our Site, or to our entire Site, to users who have registered with us.
Terms & Conditions for Purchase of Products
1. Our website service permits you to purchase our Products from this Site. These purchases can be made and are permitted strictly pursuant to the terms and conditions set out below.
2. Your order constitutes an offer to us to buy a Product. After placing an order, you will receive an email from us. This email is an Order Confirmation to notify you of the fact we have received and accepted your order. This order confirmation acts as an invoice.
2.1 Please be aware that the our office is open from 9am-5pm on Saturday and closed on Sundays. Any amendments or cancellations for orders due between Tuesday and Sunday must be made by 12pm the day before your order is due.
2.2 Your purchase order cannot be accepted until payment in full (Except C.O.D. and bank transfer) for the Products ordered has been received by us at which time a legally binding agreement on the terms set out herein will become effective.
3. Price & Payment
3.1 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an invoice.
3.2 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our Site may be incorrectly priced. We will normally verify prices as part of our order confirmation procedures, so that where a Product’s correct price is less than our stated price, we will charge the lower amount when invoicing you. If a Product’s correct price is higher than the price stated on our Site, or we are no longer able to supply a particular Product for some reason, we will contact you by email to advise you and/or to obtain your confirmation that the amended price is acceptable.
4. Cancellation
We understand that you may need to cancel your order and we are happy to do so with no charge by 12pm by one day before your delivery date.
We use fresh ingredients that will be ordered specifically to prepare your food. For this reason, and to prevent waste, we are not able to refund orders cancelled after this time or next-day orders.
To cancel your order:
Send email to orders@chinatownbakery.co.uk
5. Intellectual Property Rights
All intellectual property content on the Site including, without limitation trademarks, button icons, logos, graphics and images is owned by us and is protected by International Copyright laws. Your use of them is governed by this Agreement, certain end-user license agreements, and applicable law.
